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Long Arm Quilting Machines

Frequently Asked Questions

 

General

 

Q: Where are INNOVA Long Arm Quilting Machines made?

A: Every INNOVA is proudly manufactured in Montgomery, TX.

 

Q: Who manufactures the INNOVA?

A: ABM International manufactures the INNOVA Long Arm Machine and systems.

 

Q: How long has ABM International been in business?

A: ABM International has manufactured the most technologically advanced quilting machines and systems since 1947.

 

Q: What type of service does INNOVA offer?

A: Every INNOVA authorized Dealer/Training Center provides industry leading training and support. 

 

Long Arm Quilting Machines

 

Q: How much quilting space does my machine give me?

A: To know the quilting area your machine will provide, subtract 3 inches from your INNOVA'S throat size. For example, if you have a 22" INNOVA, you will have 19" of quilting space.

 

Q: What size bobbin does an INNOVA take?

A: All INNOVA Long Arm Machines use a Large M size bobbin.

 

Q: What type of needle is recommended for my machine?

A: INNOVA recommends using a Titanium Groz-Becket® #18 needle for most quilting.

 

Q: Does the INNOVA come with any type of warranty?

A: Every machine has a standard manufacturer's limited warranty. Click here to learn more about the warranties INNOVA offers.

 

Q: What type of file does the AutoPilot Computerized system read?

A: The AutoPilot™ computerized quilting software reads any .dxf or .pat file.

 

Q: Does the AutoPilot Computerized software have any pre-loaded quilting pattern files?

A: The AutoPilot™ computerized quilting software is pre-loaded with 600+ patterns!

 

Q: Can I computerize quilt and free motion quilt on the same system?

A: Yes, all you need to do is release the belts from their clamps by lifting the levers. You are just a few seconds away from switching back and forth.

 

Q: Do INNOVAS have scheduled maintenance?

A: No, INNOVAS have the lowest maintenance of any Long Arm Quilting Machine on the market. No expensive machine "Spa Treatments." No oiling points on the top of your Long Arm. Enjoy maintenance free quilting with your INNOVA.

 

Power Requirements

 

Q: What power do INNOVA Quilting Systems require?

APower Requirements

 

Q: What is the required surge protector specifications?

A: A minimum protector of 3,000 Joules

 

Service & Support

 

Q: What type of service does INNOVA offer?

A: Every INNOVA authorized Dealer/Training Center provides industry leading training and support. 

 

Q: Can I receive help after normal business hours?

A: Yes you can! INNOVA offers 24/7 customer support. Simply call our customer support hotline at 888.99.QUILT, or email contact@innovalongarm.com