I wanted to follow up to thank you for sending Matt Dorey to check out my Innova when he was in Denver for the Sew Expo. Matt was very friendly, professional, and helpful. He made one huge (in impact) adjustment to the carriage and several more minor adjustments which have resulted in my Innova stitching the way I knew it could/should.
Thanks to you and Matt for your commitment to excellence in your products and service.
Raven Feather Quilting